Welcome to Our *New* Redesigned Website

FAQ

Who do you serve?
Homeless Shelters, Street Ministries, Church Organizations, Outreach Programs, Day Care Centers, Emergency Service Providers, VA Departments, Hospitals, Hospices, Safe Houses, Foster Homes, Elderly Care Facilities, Disaster Relief Programs, Assessment Shelters, Health Departments, Rehabilitation Programs, Detention Centers, FEMA and many more.

How do I contact Customer Service?
All of our contact information can be found on the Contact Us page.

Do you accept purchase orders?
Yes! On the checkout page you can select purchase order as a payment option. You will be instructed on where to send the P.O. You will have net 30 days to submit payment.

How do I order by fax?
Download our Order Form here. Once completed please fax to: (843) 748-9074 or email to: CustomerService@startriteinc.com.

What are my payment options?
We accept Visa, Mastercard and American Express. You can also pay via PayPal and Purchase Order. Make checks payable to Start-Rite, Inc., P.O. Box 30098 Myrtle Beach, SC 29588.

What are your shipping methods & costs?
All of our orders are shipped UPS 5 day Ground unless otherwise specified. Shipping costs are calculated at checkout based on weight and destination.

Will I be charged sales tax?
You will be charged sales tax if your organization is located in South Carolina and is not classified as tax exempt. All tax exempt organizations must provide a tax exempt certificate or a 501c3 letter.

How do I cancel or change an order?
Please call us at (843) 748-9292 for further assistance.

What is your Return/Exchange Policy?
All discrepancies must be reported within 10 days. Returned merchandise must be in full cases and in the original packaging. We do not credit for individual pieces. Once the items are received, we will issue a credit to your account. You are responsible for paying shipping costs. Please return items to:

Start-Rite Inc.
3931 Mega Dr.
Suite 5
Myrtle Beach, SC 29588

 

Do you offer discounts?
We offer large quantity discounts. Please email Customer Service to inquire.

How do I receive e-mail promotions?
At the bottom this page, enter your email address into the "Join our Mailing List" section. Don't forget to also follow us on Facebook and Twitter to stay updated on all things Start-Rite!